To each their own on these subjects. I mean, I’ve got buddies who love their Polaris’s regardless of the issues. The same goes for Can-am/BRP, or any other brand. Some folks get brand loyal/or brand bias for one reason or another. I’ve been unhappy with numerous Honda products but I always give them another shot because I grew up riding Honda’s. I tried a Pioneer 1000-5 but I honestly felt my brothers Yamaha X4 was built better and more thought out. So, I bought the RMAX...but I’ve found things on this thing that I wasn’t thrilled about (manufacturing wise). Even with that, when I compare it to buddies machines...it’s years ahead in build quality. And on the other side of the spectrum, I’ve always had a negative bias towards Can-Am because in grew up working at a dealer that sold them, Harleys, and Japanese products. Can-Am and Harley products keep service slammed. I mean, 90% of the machines back there were newer Can-Ams or Harleys. I think that’s always lingered in my head and it’s hard to see past. (But...a lot of time has passed since then)
I really tried convincing myself to get a Can-Am/BRP but although there are a lot of folks who love them, there were a lot of horror stories. One friend swore by their defender but I also knew that they literally only rode the thing on dirt roads to/from the farm. There’s numerous videos of their front ends collapsing with impacts...supposedly and issue that they’ve had across their UTV line. What’s frustrating with them as well is that the name changes the last few years makes it difficult to track BBB or Consumer Reports data. But...regardless of what name you find them under, the reviews were overly favorable. Now, I always keep in mind the unhappy customers are usually the most likely to complete those surveys.
So, it’s a toss up. I think overall, the Japanese brands will always have a larger percentage of overall reliability and dependability. They produced most of all their products where as Can-Am and Polaris outsource much of their machines to China and Mexico to remain price competitive...and I think that effects their reliability.